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SFX
Title:

Handbook of Services Marketing and Management

( Full text )
ISBN: 978-0-7619-1612-3
eISBN: 978-1-5063-3276-5
Authors: Swartz, Teresa A.; Iacobucci; Iacobucci, Dawn; Swartz, Teresa A.;
Imprint: SAGE Publications, Inc, 1999
 
 
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